Improvements Needed in VA's Training and Performance Management Systems : Testimony Before the Subcommittee on Disability Assistance and Memorial Affairs, Committee on Veterans' Affairs, House of RepresentativeseBook - 2008
GAO [was asked] to present its views on 1) VA's training for its claims processors and 2) VA's performance management of this staff.
Publisher: [Washington, D.C.] : U.S. Govt. Accountability Office, 
Characteristics: 11 p. (online resource) : digital, PDF file